Products that include virtual currency or other consumables are marked “non-refundable” and are not eligible for refund. If a game or product is marked as 'non-refundable', then it is not eligible for a refund. Games and products you purchase through the Epic Games Store are generally eligible for a refund. What types of products can I return for a refund? Below you’ll find all the info on what you can refund, when you can refund, and how to begin the process. If you’ve recently made a purchase through the Epic Games Store and want a refund, you’re in the right place. Please contact or visit our website for more information, assistance and our terms and conditions.Don’t like what you bought? Read on for how to return your purchase for a refund. Direct Load: Generate a barcode, go to a sales outlet and automatically top up your account with the amount of your choice Balance Check: See the balance left on your paysafecard code quickly PoS Search: Find a paysafecard sales outlet in your area more easily Scan2Topup: Scan the QR code on your paysafecard to top up your account faster

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